WEB ACCESSIBILITY STATEMENT

Last Updated: September 24, 2025

Our Commitment

Sonaia Wellness is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our wellness platform is accessible to all users.

Compliance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and EN 301 549 requirements, which are the European standard for digital accessibility. This website is partially compliant with these standards, with ongoing improvements being implemented.

Accessibility Features

Our website includes the following accessibility features:

Currently Available

• Alt text for images and graphics
• Keyboard navigation support for most interactive elements
• High contrast color schemes with sufficient contrast ratios
• Clear and consistent navigation throughout the platform
• Descriptive link text and page titles
• Properly structured headings for easy navigation
• Captions for video content where applicable
• Screen reader compatibility with common assistive technologies
• Responsive design that works across all devices
• Form labels and clear instructions
• Text resizing up to 200% without loss of functionality

Ongoing Improvements

We are actively working on:

• Enhanced keyboard navigation for all components
• Skip navigation links for easier access to main content
• Improved focus indicators for better visibility
• Support for reduced motion preferences
• Live regions for dynamic content updates
• Additional language support and translations

Technical Standards

This website strives to meet:

• EN 301 549 V3.2.1 (2021) - European standard for ICT accessibility
• WCAG 2.1 Level AA - International web accessibility guidelines
• EU Directive 2016/2102 - Web Accessibility Directive requirements

Browser Compatibility

Our website is designed to be compatible with:

• Modern browsers (Chrome, Firefox, Safari, Edge) - latest versions
• Screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Keyboard-only navigation
• Mobile accessibility features on iOS and Android

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Some third-party content may not be fully accessible
• Older PDF documents may require updates for full accessibility
• Complex interactive elements are being improved for keyboard navigation

We are actively working to address these limitations.

Feedback and Contact

We welcome your feedback on the accessibility of Sonaia Wellness. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: [email protected] Response time: We aim to respond within 2 business days

When contacting us, please provide:

• The web page address (URL) where you encountered the barrier
• A description of the issue
• The assistive technology you were using (if applicable)

Enforcement and Legal Compliance

This statement was prepared in accordance with EU Directive 2016/2102 on web accessibility. If you are not satisfied with our response, you may contact the relevant enforcement body in your member state.

Evaluation Methods

This website's accessibility has been evaluated through:

• Automated accessibility testing tools
• Manual keyboard navigation testing
• Screen reader compatibility testing
• Color contrast analysis
• Regular accessibility audits

Commitment to Improvement

We are committed to making our website accessible to the widest possible audience. We regularly:

• Test our website with accessibility tools and screen readers
• Train our team on accessibility best practices
• Review and update our content for accessibility compliance
• Gather feedback from users with disabilities
• Conduct quarterly accessibility reviews
• Implement user feedback and suggestions

This accessibility statement is reviewed and updated regularly to reflect the current state of our website's accessibility.